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What are AFK Inactivty Checks?

AFK Inactivity Checks automatically monitor your ER:LC Sessions to ensure that your on-shift staff members remain active. Inactive Staff will trigger an alert that is sent to your team.

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How to configure AFK Inactivity Checks

You can configure AFK Inactivity Checks from your
ER:LC Integration → API page, located beneath Event Logs.

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Configuration Options

1

Enable AFK Inactivity Checks

Toggle this setting to turn the feature on or off.
When enabled, the system will begin monitoring all on‑shift staff for inactivity.
2

Minutes Before Alert

Set how many minutes a staff member can remain inactive before the first alert is triggered.
For example, setting this to 8 minutes means the system will send an alert after 8 minutes of inactivity.
3

Escalation Grace Period

Define how long the system should wait after the first alert before escalating.
If set to 8 minutes, the escalation will occur 8 minutes after the initial alert if the user remains inactive.
4

Alert Channel

Choose the text channel where the system will send the initial inactivity alert.
This should typically be a staff‑only or session‑management channel.
5

Escalation Channel

Select the channel where escalation alerts will be posted.
Escalations are more urgent notifications, often used to notify higher‑level staff.
6

Mention Roles on Alert

Select up to five roles to ping when the first alert is triggered.
7

Mention Roles on Escalation

Choose roles to ping when an escalation occurs.
These are typically senior staff or administrators who can intervene quickly.
8

Send ER:LC PM Confirmation

When enabled, the flagged staff member will receive an in‑game private message containing a confirmation code.
They must run the command :log {code} in ER:LC to verify they are still active.You can customise the message using the PM message template field.
Include {{token}} where the confirmation code should appear - Melonly will automatically replace it with the generated code.

Inactivity Checks Configuration

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Example Workflow

  • A staff member goes inactive during a session.
  • After the configured Minutes Before Alert, the system sends an alert to the selected channel.
  • If the staff member remains inactive, the system waits for the Escalation Grace Period.
  • If still inactive, an escalation alert is sent, pinging the configured roles.
  • If ER:LC PM Confirmation is enabled, the user is prompted in‑game before escalation occurs.
Your ER:LC Webhooks must be configured to use this feature. Learn how to set up them here

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Last modified on May 21, 2026