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General

Yes. Invite the bot to link your Discord server to Melonly for roles, nicknames, log channels and commands. See the Discord bot guide.
Yes. The Mod Panel, Discord bot and basic ER:LC features are free forever. Paid plans like Melonly Plus and Departments add more. See Subscriptions for everything you can buy.
Yes. You can import punishment logs and shifts from ERM, Ducky or Trident. See Switching to Melonly.
Yes. Create a token in your server’s Settings and use the Melonly API. Free servers get 100 requests a month. Servers with Plus have no monthly limit. Every server is limited to 60 requests a minute.
Yes. They share the same data, so use whichever suits you.
Let us know with the missing vehicles form.
Not right now. Openings are announced in the news channel of our Discord server. Applicants must be 16 or older.

Buying

To activate, change or cancel a plan, see Subscriptions.

Troubleshooting

That Discord server is linked to a different Melonly server or department. Run /unlink in the Discord server, then link it again.
The person who made the log hasn’t signed up to Melonly. It fixes itself once they create an account.
Give the bot View Channel and Send Messages in that channel, then save the channel setting again.
Your roles don’t allow any log types. Ask an admin to update your role permissions.
Type their username in a player field, then click the avatar on the right of the input to copy their ID.
With the Manage Shifts permission, click their avatar on the Mod Panel to end their shift or break.
Your server probably has Shift Automation on, which ends your shift when you leave the ER:LC server. If it ends while you’re still in game, link your Roblox account.
Discord doesn’t let bots change the server owner’s nickname. For everyone else, Melonly’s bot role must be above the member’s highest role. See Nicknames and Roles.
Open the form’s settings and set Form Type to Application. Only applications can be accepted or denied. See Applications.
For the icon, click Sync from Discord in your server’s Settings. Name changes can take up to 5 hours to sync, and unlinking won’t speed it up.

Server Directory

At servers.melonly.xyz. See Server Directory for voting, reviews and boosts.
Apply from Server Directory on your server’s dashboard, or start at melonly.xyz/join-directory. See Server Directory settings.
New listings can take up to 20 minutes to appear.

Programs

The Affiliate Program recognizes servers that actively use and support Melonly. One representative applies, ideally the server owner.
  • At least 2 months of using Melonly
  • At least 5,000 Discord members
  • At least 20 staff members on Melonly
  • A good reputation in the ER:LC community
Apply for the Affiliate Program
Verified servers get a blue check on the Server Directory.
  • At least 3,000 Discord members
  • Regular ER:LC sessions
  • Server at least 30 days old
  • Follows the Melonly, PRC and Discord terms of service
  • At least a 4-star rating from 70 or more non-staff reviews
  • At least 2 months of using Melonly
  • High-quality roleplay standards
Apply for verification

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Need help?

Still have questions? Join our Discord server for support from the Melonly Team.
Last modified on October 8, 2026