Ranks & Permissions - Melonly

How Permissions Work

Every member has one rank and can hold any number of department roles. A member’s permissions are their rank’s permissions plus those of every role they hold. Roles can only add permissions, never take them away. You set permissions when you create or edit a rank or role. Roles linked to a Discord role are given and removed automatically, so permissions can change when Discord roles do.

Rank Hierarchy

Ranks are ordered from highest to lowest on the Roster. Even with the right permission, you can only:

Promote, demote, punish, drag, or change roles of members ranked below you.
Move members into ranks below your own. Administrators can drag members into any rank.
Edit, delete, and reorder ranks below your own (Administrators only).
Pick ranks below yours in rank pickers, such as shout visibility and quota ranks.

If you’re in the highest rank, only a super administrator can act on you. Ask an owner or administrator of your main server if something needs changing at the top.

Administrators

The Administrator permission grants everything in the department, including Settings, Audit Logs, and managing ranks and roles. Administrators are still limited by the rank hierarchy.

Super Administrators

Super administrators have full control of the department and can act on every member and rank, whatever their own rank. Someone is a super administrator if, on your main Melonly server, they’re the owner, have the Administrator permission, or have the Departments dashboard permission. If a super administrator opens a department they aren’t in, they’re added to the bottom rank automatically.

Melonly Support

Melonly support staff can be added to help you. They can see everything an administrator can, but read-only, and have a support badge on the Roster. Remove them once you no longer need help.

Permission Lists

General permissions

Permission	Allows
Administrator	Everything in the department, including Settings and Audit Logs.
Post Shouts	Writing and scheduling shouts on the Home page.
Manage Shouts	Deleting other members’ shouts. Only the author can edit a shout.
Activity Manager	The Activity tab. Ending others’ shifts and breaks, and managing shifts from the Roster.
Loa Manager	The Leave of Absence tab, and seeing LOA reasons on the Roster.
Infractions Administrator	The full Infractions tab including Settings, plus points and punish actions on the Roster.
Issue Infractions	The Members and Appeals pages of Infractions only. Rank-only, can’t be given through a role.
Promote	Promoting members and managing scheduled promotions.
Demote	Demoting members.
Manage Members	Reviewing membership requests, dragging members, assigning roles, and editing custom columns.
Manage Resources	Creating and managing Resources.
Delete Actions	Deleting executed Actions on the Home page.

Home, Roster, and Resources are visible to every member.

CAD permissions

These control what members can do in Melonly CAD. See CAD Permissions for details.

Permission	Allows	Shown for
CAD Admin	The CAD admin panel.	All types
Police Panel	The Police panel, plus Create, Edit, Delete, Supervisor, Close Warrant, and Suspend Licence permissions.	Law Enforcement
Ems Panel	The EMS panel, plus Create, Edit, Delete, and Supervisor.	EMS
Fire Panel	The Fire panel, plus Create, Edit, Delete, and Supervisor.	Fire
Dot Panel	The DOT panel, plus Create, Edit, Delete, and Supervisor.	DOT
Civilian Panel	The Civilian panel, plus Create, Edit, Delete, and Supervisor for your own characters and records.	Civilian
Dispatch Panel	The Dispatch panel.	Dispatch
DMV Panel	The DMV panel, with full control over any civilian’s licences, vehicles, and records.	DMV
Law Panel	The Law panel, plus Create, Edit, Delete, and Supervisor.	All types
Radio Mute / Deafen / Kick / Drag User	Moderating users in CAD radio channels.	All types

How CAD permissions add up

Your CAD permissions combine your ranks and roles across every department on the server.
Department Administrators and super administrators get every panel permission for their department’s type, plus Law Panel and Radio. They don’t get CAD Admin automatically.
The owner and Administrators of your main server get every CAD permission.
If your CAD doesn’t restrict the Civilian panel, everyone gets the Civilian Panel permissions.

Changing Department Type

Your department type, set in General Settings, decides which CAD panel permissions appear when editing ranks. For example, Law Enforcement shows Police Panel permissions.

Changing the department type removes panel permissions that don’t match the new type from every rank. Edit your ranks afterwards to grant the new ones.

Need help?

Still have questions? Join our Discord server for support from the Melonly Team.

Last modified on October 8, 2026