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The Infractions module handles every part of department member discipline — guidelines, warnings, suspensions, automated termination, and appeals.

Set up infractions

Open Infractions

From your department dashboard, open the Infractions page.

Open Settings

Switch to the Settings tab.

Configure the point system

Set up the point system, then optionally enable extras like guidelines.

Members

Search records

Search any member to view their punishment history.

Punish a member

The hammer icon next to a user opens Infract, Suspend, and Terminate.
Melonly only DMs the user if they have infraction notifications enabled in their account settings.

Appeals

Settings

Infractions

Department guidelines

Guidelines define the rules behind your point system.

Open Infractions

From your department dashboard, open the Infractions page.

Open Settings

Switch to the Settings tab.

Manage Department Guidelines

Click Manage Department Guidelines and add a name, short description, full description, and points.
Points default to 0.

Discord configuration

The point system must be set up before configuring roles.

Quota settings

Points system

Message customization

Customize the DMs and channel messages sent for infractions, suspensions, terminations, and appeals.

Appeals configuration

Appeal questions

Need help?

Still have questions? Join our Discord server for support from the Melonly team.
Last modified on May 17, 2026