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What is Request Staff?

Request Staff pings your team in Discord when your server needs more moderators.
The Request Staff window

Request Staff

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Requesting Staff

1

Open Request Staff

Click Request Staff in the Toolbox. It’s also in the ⋮ menu next to your name and in the Command Palette.
2

Give a reason

Explain why you need more staff in Reason.
3

Send it

Click Request staff.
The Discord message includes your reason and how many staff are on shift. If your server uses ER:LC, it also includes the player and in-game staff counts.

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Cooldowns and Requirements

  • After a request, nobody on the server can request staff again until the cooldown ends. The default is 5 minutes.
  • Your server may limit requests to certain roles. Administrators can always request.

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Setting It Up

Management sets up Request Staff under Dashboard → Panel → Staff Request Settings. It requires a linked Discord server.

Need help?

Still have questions? Join our Discord server for support from the Melonly Team.
Last modified on October 8, 2026