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What is Regionality?

Regional Words match the CAD’s wording to your region. Officers, dispatchers and civilians all see your terms, so names in these docs (911, 10-Codes, Penal Code, DMV, $) may look different on your server. Open Customization → Regionality in the CAD admin panel. Changes are kept as a draft until you click Save Changes (Ctrl + S).
Regionality page showing the Regional Words card with Timezone, Apply Preset and the regional fields

Regionality


Setting Your Region

1

Apply a preset

Pick your country under Apply Preset to fill most fields in one go.
2

Check the fields

Tweak anything you like. An empty field goes back to its default. Presets don’t change the timezone or non-emergency number, so set those yourself.
3

Save

Click Save Changes. Everyone sees the new terms straight away.
Some presets fill an emergency number longer than 6 characters, so shorten it before saving.

Settings

For date formats on call and record numbers, see Sequencer Formats.

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Last modified on October 8, 2026