Dispatch AI

Setting Up Dispatch AI

Requires the CAD Admin permission. See Permissions.

Turn On Dispatch AI

In the CAD admin panel, open Config and turn on Dispatch AI in General Settings.

Dispatch AI switch on the Config page — Dispatch AI switch in Config

Pick the Channel

Open Radio, edit (or create) the channel you want, tick Dispatch AI channel and save.

Dispatch AI channel checkbox when editing a radio channel — Dispatch AI channel option

Only one channel can be the Dispatch AI channel. Ticking it on another channel moves it there.

Talking to Dispatch AI

Join the Dispatch AI channel from a Police, Fire, EMS, DOT or Dispatch panel. Hold push-to-talk, start with “Dispatch”, then say what you need in your own words, for example “Dispatch, 1-A-12, show me on scene.”

Dispatch AI acts as your unit, so your normal permissions apply. Everyone on the channel hears your transmission and its reply, and it reads plates and unit numbers back phonetically. Anything said without “Dispatch” is ignored.

Click Show commands next to Dispatch AI in the radio window for a list of example phrases.

Commands

Category	What it does	Example
Unit status	Sets Available, Unavailable, Busy, En route or On scene.	”Show me en route”
Panic	Turns your panic on or off.	”Activate panic”
Lookups	Runs a name or plate.	”Run plate ABC-123”
BOLO checks	Checks a person or plate against active BOLOs.	”Any BOLOs on John Smith”
Group units	Puts units in a unit group, creating it if needed.	”Group Alpha with 1-A-12 and 1-A-13”
Clear group	Removes units from their group.	”Clear group for 1-A-12”
Create a call	Creates a call at a location.	”Create a traffic stop at Main and 1st”
Assign to a call	Assigns units to a call by its title.	”Assign me to that domestic call”
Attach / remove units	Adds or removes units on a call.	”Attach 101 to my call”
Add a note	Adds a note to your current call.	”Add note: suspect in custody”
Close a call	Closes a call.	”Close call 24-00123”
Your calls	Reads back the calls you’re on.	”What calls am I on?”
Anything else	Answers general questions and reads back info.	Any general question

Rules and Limits

It only listens on the Dispatch AI channel.

Custom statuses can’t be set by voice.

On the Dispatch panel, you can only set Available, Busy or Unavailable, and panic isn’t available.

Each user can make up to 100 requests per minute.

If Dispatch AI is down, it simply doesn’t reply. The radio keeps working.

When it can’t do something, it tells you on the radio, usually with the reason, such as having no active unit or no matching call.

Need help?

Still have questions? Join our Discord server for support from the Melonly Team.

Getting started

Using the CAD

Panels

Administration

What is Dispatch AI?

Setting Up Dispatch AI

Talking to Dispatch AI

Commands

Rules and Limits

Need help?

​What is Dispatch AI?

​Setting Up Dispatch AI

​Talking to Dispatch AI

​Commands

​Rules and Limits

Need help?

What is Dispatch AI?

Setting Up Dispatch AI

Talking to Dispatch AI

Commands

Rules and Limits