> ## Documentation Index
> Fetch the complete documentation index at: https://docs.melonly.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Subscriptions

> Activate, manage, or cancel your subscriptions

Manage your Melonly Plus, Watchdog, Departments, Vision Seats, User Pro, or Bundle subscriptions directly from your dashboard.\
Use the tabs below to activate, manage, or cancel your subscriptions.

***

<Tabs>
  <Tab title="Activating a Subscription">
    ## Activate Subscriptions

    Such as Melonly Plus, Watchdog, Departments, User Pro, Bundles or Vision Seats

    <Steps>
      <Step title="Open your dashboard" icon="bars">
        Go to your [Melonly dashboard](https://melonly.xyz/dashboard) and select the `Manage Subscriptions` button.

        <Frame caption="Open Manage Subscriptions">
          <img className="block" src="https://mintcdn.com/melonly/lsy74R7bJkpMQn2u/images/Guides/Activating/navigatedash.png?fit=max&auto=format&n=lsy74R7bJkpMQn2u&q=85&s=387c151fdec0629802422576fd68c56b" alt="" style={{ borderRadius: '0.75rem' }} width="1896" height="925" data-path="images/Guides/Activating/navigatedash.png" />
        </Frame>
      </Step>

      <Step title="Activate the subscription" icon="circle-check">
        Select an unused subscription, choose a server and select `Activate Server`.
        If you purchased a bundle, all of the items inside of the bundle will appear.

        <Frame caption="Activate the subscription on your server">
          <img className="block" src="https://mintcdn.com/melonly/2xVx4TEFkGCNOmup/images/Guides/Activating/activatesub.png?fit=max&auto=format&n=2xVx4TEFkGCNOmup&q=85&s=03fe6359c9abd2878f3614b811563950" alt="" style={{ borderRadius: '0.75rem' }} width="1885" height="927" data-path="images/Guides/Activating/activatesub.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Managing Active Subscriptions">
    ## Manage Active Subscriptions

    <Steps>
      <Step title="Open your dashboard" icon="bars">
        Go to your [Melonly dashboard](https://melonly.xyz/dashboard) and select the `Manage Subscriptions` button.

        <Frame caption="Open Manage Subscriptions">
          <img className="block" src="https://mintcdn.com/melonly/lsy74R7bJkpMQn2u/images/Guides/Activating/navigatedash.png?fit=max&auto=format&n=lsy74R7bJkpMQn2u&q=85&s=387c151fdec0629802422576fd68c56b" alt="" style={{ borderRadius: '0.75rem' }} width="1896" height="925" data-path="images/Guides/Activating/navigatedash.png" />
        </Frame>
      </Step>

      <Step title="View active subscriptions" icon="eye">
        Inside the popup, you will see all active subscriptions assigned to your servers.

        <Frame caption="View Active Subscriptions">
          <img className="block" src="https://mintcdn.com/melonly/2xVx4TEFkGCNOmup/images/Guides/Activating/activesubs.png?fit=max&auto=format&n=2xVx4TEFkGCNOmup&q=85&s=7dd9eaf3babafe636a255b919b76ebbb" alt="" style={{ borderRadius: '0.75rem' }} width="1885" height="927" data-path="images/Guides/Activating/activesubs.png" />
        </Frame>
      </Step>

      <Step title="Remove or move a subscription" icon="circle-check">
        You can:

        * **Remove** a subscription from a server
        * **Remove & Move** a subscription to another server

        <Card title="Remove">
          To Remove a Subscription, click the **Red X Icon** adjecent to your Server Name & Subscription Type

          <img className="block" src="https://mintcdn.com/melonly/lsy74R7bJkpMQn2u/images/Guides/Activating/removingsub.png?fit=max&auto=format&n=lsy74R7bJkpMQn2u&q=85&s=91b858664ec4b97b3d28483db966d768" alt="" style={{ borderRadius: '0.75rem' }} width="868" height="357" data-path="images/Guides/Activating/removingsub.png" />
        </Card>

        <Card title="Remove & Move">
          To remove and move a subscription, first remove the subscription by following the steps above.
          Then follow the [guide on activating subscriptions](./managingsubs#activating-a-subscription) to active the subscription onto a different server.
        </Card>
      </Step>

      <Step title="Billing Portal">
        The Stripe Billing Portal allows you to view and edit details associated with your subscription(s).
        Such as your Billing Address and Payment Method. You are also able to view your invoice history which displays successful, failed and past invoices.

        <Warning> You cannot cancel subscriptions through the biling portal - refer to the [Cancellation Guide](./managingsubs#cancelling-a-subscription) </Warning>

        <Frame caption="Billing Portal View">
          <img className="block" src="https://mintcdn.com/melonly/2xVx4TEFkGCNOmup/images/Guides/Activating/billingportal.png?fit=max&auto=format&n=2xVx4TEFkGCNOmup&q=85&s=c38330a3f1ddf4a4da48a3004639f9e4" alt="" style={{ borderRadius: '0.75rem' }} width="1899" height="922" data-path="images/Guides/Activating/billingportal.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>

  <Tab title="Cancelling a Subscription">
    ## Cancel a Subscription

    <Callout type="warning">
      Subscription cancellations are **not** handled through the Stripe Billing Portal.\
      All cancellations must be submitted through the **Subscription Manager** inside your Melonly dashboard. Follow the steps below.
    </Callout>

    <Steps>
      <Step title="Open your dashboard" icon="bars">
        Go to your [Melonly dashboard](https://melonly.xyz/dashboard) and select the `Manage Subscriptions` button.

        <Frame caption="Open Manage Subscriptions">
          <img className="block" src="https://mintcdn.com/melonly/lsy74R7bJkpMQn2u/images/Guides/Activating/navigatedash.png?fit=max&auto=format&n=lsy74R7bJkpMQn2u&q=85&s=387c151fdec0629802422576fd68c56b" alt="" style={{ borderRadius: '0.75rem' }} width="1896" height="925" data-path="images/Guides/Activating/navigatedash.png" />
        </Frame>
      </Step>

      <Step title="Select Modify Subscriptions" icon="gear">
        Inside the popup, select **Modify Subscriptions** to view your active subscriptions.\~

        <Frame caption="Modify Subscriptions">
          <img className="block" src="https://mintcdn.com/melonly/lsy74R7bJkpMQn2u/images/Guides/Activating/modifysubs.png?fit=max&auto=format&n=lsy74R7bJkpMQn2u&q=85&s=1cb3ce44097e7a99bbab4b7cf1aac228" alt="" style={{ borderRadius: '0.75rem' }} width="1892" height="927" data-path="images/Guides/Activating/modifysubs.png" />
        </Frame>
      </Step>

      <Step title="Cancel the subscription" icon="circle-xmark">
        Choose the subscription you want to manage, select Continue, Confirm your ecision and your subscription will be cancellated at the end of your billing cycle.

        <Frame caption="Submit a cancellation request">
          <img className="block" src="https://mintcdn.com/melonly/2xVx4TEFkGCNOmup/images/Guides/Activating/cancelsub.png?fit=max&auto=format&n=2xVx4TEFkGCNOmup&q=85&s=9091d0f2a9c97a73b58bb215c847cd24" alt="" style={{ borderRadius: '0.75rem' }} width="1889" height="927" data-path="images/Guides/Activating/cancelsub.png" />
        </Frame>
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Card title="Need help?" icon="headset" href="https://melonly.xyz/discord">
  Still have questions? Join our Discord server for support from the Melonly team.
</Card>
