> ## Documentation Index
> Fetch the complete documentation index at: https://docs.melonly.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans & Billing

> Department plans and prices, how slots work, activating a subscription, and what happens when a payment fails.

***

## How Billing Works

Departments is a paid product with no free tier or trial. You buy a plan and activate it on your parent server, which gives that server department slots. Each active department uses one slot.

* Slots belong to one server, not your account.
* Several Departments subscriptions on one server add together. Any Unlimited plan makes it unlimited.
* Deactivated departments don't use a slot.

***

## Plans

| Plan | Monthly | Annually | Slots | CAD panel types |
| - | - | - | - | - |
| 1 Department | \$1.99 | \$19.99 | 1 | Civilian plus 1 more |
| 6 Departments | \$7.99 | \$79.99 | 6 | Civilian plus up to 6 more |
| Unlimited Departments | \$13.99 | \$119 | Unlimited | Civilian plus all others |

Every plan includes Melonly CAD, custom rosters, shouts, permissions and Discord role syncing. Prices are in US dollars and taxes may apply.

<AccordionGroup>
  <Accordion title="Bundles">
    | Bundle | Monthly | Annually | Includes |
    | - | - | - | - |
    | Core | \$6.99 | \$68.99 | Melonly Plus and 1 department |
    | Growth | \$14.99 | \$149.99 | Melonly Plus, 6 departments and 10 Vision seats |
    | Team | \$22.99 | \$219.99 | Melonly Plus, 6 departments, 30 Vision seats and Watchdog |
    | Enterprise | \$34.99 | \$330.99 | Melonly Plus, unlimited departments, 50 Vision seats and Watchdog |
  </Accordion>

  <Accordion title="Launch coupon">
    While it lasts, the first 100 subscribers get 50% off the 6 Departments and Unlimited Departments plans. It's applied automatically at checkout, once per person, and not if you enter a different promo code.
  </Accordion>
</AccordionGroup>

***

## Buy a Plan

Buy from the [Departments page](https://melonly.xyz/departments), from **Get subscriptions** on your dashboard, or from the create department page when you're out of slots.

If you buy from the parent server's **Departments** page, the plan is attached to that server automatically. Anywhere else, you need to activate it.

***

## Activate a Subscription

<Steps>
  <Step title="Open Manage subscriptions">
    This opens on your dashboard right after checkout. Otherwise, click **Manage subscriptions** on your dashboard.
  </Step>

  <Step title="Pick the subscription and server">
    Choose your Department Slots subscription, then your parent server.
  </Step>

  <Step title="Activate">
    Click **Activate server**. The slots are available straight away.
  </Step>
</Steps>

To move a subscription, click the remove icon next to the server in **Manage subscriptions**, then activate it on another server.

Cancel, change your card or see invoices in the billing portal at [melon.ly/billing](https://melon.ly/billing).

***

## Paused and Failed Payments

If a payment fails, the subscription is paused and the owner gets a Discord message. Update your payment details from **Manage subscriptions** to resume.

While a subscription is paused, cancelled or removed from the server:

* Its slots stop counting.
* If there are more active departments than slots, the most recently created ones are deactivated.
* If no slots are left, the server's Melonly CAD is turned off.

***

## Deactivated Departments

A deactivated department keeps all of its data, but nobody can use or change it until it's turned back on.

Paying again doesn't reactivate departments for you. Once there's a free slot, go to **Departments → Overview** on the parent server and click **Activate** next to each department. If CAD was turned off, enable it again in [Departments → Settings](/Dashboard/department#melonly-cad).

***

<Card title="Need help?" icon="headset" href="https://melonly.xyz/discord">
  Still have questions? Join our Discord server for support from the Melonly Team.
</Card>


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